FAQs

How can I contact you and/or find your store?
You can contact us online either through email or through our Facebook page.
Email: info@isengard.com.cy 
Facebook: https://www.facebook.com/isengardFS/
Our shop is located at: Diagorou 3A, 1097, Nicosia
Alternatively you can call us at +357 22 680700 at any time during opening hours:

 

What are your opening hours?
  • Monday: 15:00- 19:00
  • Tuesday: 15:00- 19:00
  • Wednesday: Closed
  • Thursday: 15:00- 19:00
  • Friday: 15:00- 19:00
  • Saturday: 10:00- 15:00
  • Sunday: Closed

 

What kinds of payment do you accept?

You can pay cash or with any major credit card in-store. Online we also accept PayPal as well as all major credit cards.

 Can I order online and pick up my order from the store?

Yes you can, just choose the appropriate option at checkout. you will receive an email or text notification once your order is ready for pick-up.

Can I have my order delivered?

Yes you can. We deliver all over Cyprus (except the occupied North) via Akis Express. Just pick the appropriate option at check out. Charges apply.

Do you delivery internationally?

Yes we do. Just pick the appropriate option at check out. We use EMS Datapost which a tracked express service offered by Cyprus Post. Charges vary depending on the total weight of your order.

What services do you offer?

We offer a number of services over and above the sale of the various items that make up our product range. These include fully air-conditioned gaming spaces for you to enjoy your favorite games, mini-painting on commission and painting and gaming tutorials.

So.....I can just come in and play?

Yes of course you can as long as it is during working hours. Don't forget to bring everything you need to play with you though!

Can I still order something even if it's out of stock?

Depends on the item and how easy it is to re-stock. Items that are easy to bring in usually have the option of being ordered by you even if they are not currently in stock and are back in stock within a working week. Items that have a more uneven re-stock cycle will be shown as out of stock until that changes. Should you wish to inquire about a product you can always give a call or drop us a line using the details listed previously.

If I pre-order something, how long will it take to arrive?

Usually we tend to stick close to release dates with regards to new products that are up for pre-order. This may be affected by things like wars, pandemics, the Zombie Apocalypse.....you know, things of a world changing nature and such. Barring those we will do our best to keep things coming in on release. Same goes for certain re-stocks.

Who shot first?

Han......obviously

Can I just leave my kids with you and go do mah thang?

What? Dude really? NO!!!!